How long does it take for you to format my ebook and/or print book?

The following are the expected turnaround times for our formatting services:

Ebook formatting:

  •      Standard option: within 7 business days** of payment (or receipt of final file) Whichever comes later.
  •      Rush job option*: within 3 business days** of payment (or receipt of final file) Whichever comes later.

Print book formatting:

  •      Standard option: within 7 business days** of payment (or receipt of final file) Whichever comes later.
  •      Rush job option*: within 3 business days** of payment (or receipt of final file) Whichever comes later.

If you have ordered both ebook and print book formatting, Ebook Launch will send all of your files at the same time.

We do everything that we can to meet these deadlines.*** Count 7 business days** (3 business days** for rush jobs) from the date of payment on your calendar and mark it (don't count the day of payment). If you do not receive your files within the expected time frame, please don’t hesitate to contact us here. Before you contact us, please check your Junk/Spam folder, especially if you do not have us on your Whitelist.

* Rush jobs cost an additional $50-75 USD. (Please note that some books cannot be rushed)

** Although we will answer the occasional email on these days, we do not consider Saturday and Sunday to be business days.

***Any formatting jobs with Custom Formatting may take a little longer

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