How long does it take for you to format my ebook and/or print book?

The following are the expected turnaround times for our ebook and print formatting services:
  • Standard option: within 14 calendar days of payment or after receiving the final file (whichever is later)
  • Rush job option*: within 6 calendar days of payment or after receiving the final file (whichever is later)

All of the files for the order will be sent out at the same time.

Our workday is from 8 am to 5 pm Pacific Time (PT). Any payments made after 5 pm PT will be included in the next business day. Any payments made on a Sunday will be included on the following Monday.

If you do not receive your files within the expected time frame, please check your junk/spam folder as they can sometimes get sorted there. If they are not found there, please don’t hesitate to contact us here.

* Rush jobs cost an additional $69 USD for ebooks and $99 USD for print books. (Please note that some books cannot be rushed)

These dates are for the first set of formatted files. If changes to the formatting are requested after this, then the times will increase depending on the changes required.

As the Holidays arrive (15 Dec to 05 Jan) our turnaround times could increase. There will not be any rush jobs available during this time.

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